Direct Ferries booking support
Use this channel when your confirmation names Direct Ferries as the seller. It handles payment, documents, changes and cancellations under the conditions you booked. Have your booking reference ready.
Contact
For a booking or a sailing, the right contact is the seller or operator named on your confirmation. For this site, write to us.
Direct Ferries booking
Payment, ticket, changes or cancellation of a booking made through Direct Ferries
The crossing itself
Timetables, check-in, coach pickups, luggage and day-of-travel questions for the Denarau transfers
Domestic RoRo and Lautoka services
Corridors and operators that are not bookable on this site
Correction on this site
A route detail or rule on these pages that no longer matches reality
South Sea Cruises
The operator of the bookable Denarau transfers answers questions about the crossing itself: current timetables, check-in at Port Denarau Terminal, coach pickups from Nadi and the airport, luggage and tender arrangements, and disruptions on the day of travel.
Domestic RoRo corridors and Lautoka departures
The RoRo services towards Vanua Levu, Taveuni, Ovalau and Kadavu, the Malolo Cat and the Tavewa Seabus are booked with their operators - this site carries no live data for them. For port-level shipping information, Fiji Ports Corporation publishes the official schedule.
Corrections and site questions
If a page names a route, a rule or a departure pattern that no longer matches what you found, tell us - include the page and the date of your check. We cannot access or change bookings: for those, the seller on your confirmation is the right address.